Alohaa is a new-age cloud telephony service that offers a variety of communication solutions to help your business enhance its productivity.
Alohaa gives you the firepower necessary to manage multiple mobile numbers and assign them to your team members or clients, all via a single interface. You no longer need to struggle with juggling between physical SIM cards. With our competitively priced plans and ability to only pay for the features you require, Alohaa has something for everyone - you can be a huge enterprise or a new entrepreneur, we are here to assist you build something great.
We offer a whole suite of cloud telephony solutions, a few of which are:
1) Call forwarding and recording
2) Outbound calling
3) Automated Call Assignment (you can set up a support line in a few minutes using this)
5) Call Logs API
6) Custom IVR
7) Greeting Messages and Caller Tunes. All of the cloud telephony features can be subscribed to as an add-on to the basic plan.
Presently, we offer a web interface.
Yes, with the add-on feature of "Call Recording" or "Outbound calling", call recordings are provided at no extra cost.
Custom solutions are taken on a case-to-case basis depending on the feasibility and effort involved from our side. Having said that, do not hesitate to reach out to us for custom solutions.
At present, Alohaa only supports 1 admin. However, any numbers of users may be added by the admin and all of them can login to their accounts with their own unique credentials.
Once, you have finalized your requirements with the sales team and sign the agreement, we can have your account up and running in under 30 minutes. After your account is created from our end, you will receive an invitation email with a unique link that can be used by you to create your password. After password creation and OTP verificaiton, you can login to your account and get started.
We do not have a published mobile app at present. You can however access the dashboard via any web browser.
You can reach out to support@alohaa.ai and our team will assist you.
Every user onboarded by you has the SMS inbox is viewable by default. Depending on the add-ons that you have purchased, you can enable features like call forwarding and outbound calls for your users.
You can reach out to support@alohaa.ai and our team will assist you.
Yes, you will need the outbound calling add-on feature enabled for your account for this. Please note that international calling is not yet available at the moment.
The outbound calling feature can only be accessed by the users of the account and not an admin. An admin can however, control which users can access the feature
- To use the feature, the user can simply click on the outbound calling CTA in green on the top left-hand side of the panel, enter the destination number and choose a conference number. And click 'Call'.
- The user will receive a call from the chosen conference number and if the user answers the call, then a call is placed to the destination number entered in the above step.
Yes, with the priority routing feature it is possible to route calls to internal team member(s) in the order of priority set by the account admin.
Anyone who needs a virtual number for their business could subscribe to Alohaa. If in doubt, write to support@alohaa.ai and we will reach out to you. Or you can book a demo with our sales representative here
Click here to directly schedule a demo session with our sales team, else write to us at support@alohaa.ai
The registration process starts with providing information about your business and doing a KYC via an order form. It takes less than 60 minutes to complete the process.
Yes, KYC is Mandatory.
We need a government issued identity proof (Aadhar / PAN Card / Driving Licence / Ration Card / Voter Id / Passport) and Address Proof (Aadhar Card / Electricity Bill / Credit-card Bill / Passport)
No, we presently do not have any program for Start-ups. Reach out to us anyway if you have something in mind.
The account balance will be valid based on the plan/validity agreed to during the initial subscription period.
Our calling charges start from ₹0.50/min.
Manual upload and bulk upload using CSV file format
There is presently no option to delete these logs.
You can presently only download your logs as a CSV file.
You can reach out to support@alohaa.ai and we will assist you.
No, we do not provide such APIs. We do however provide powerful call and SMS log web-hooks that can help you integrate with your platform.
Please write in to support@alohaa.ai and we will get back to you soon.
We try our best to make sure our service is interruption free but if there are any disruptions we will make sure to fix it as soon as we can.
Depending on the issue you are facing we may need your assistance with the logs, screenshots of your dashboard or live testing with the team working on the issue. We try to ensure that we do not have to disturb you for these but if provided, they help us resolve the issue quicker. Your cooperations would be greatly appreciated here.
