The outbound calling feature can only be accessed by the users of the account and not an admin. An admin can however, control which users can access the feature
- To use the feature, the user can simply click on the outbound calling CTA in green on the top left-hand side of the panel, enter the destination number and choose a conference number. And click 'Call'.
- The user will receive a call from the chosen conference number and if the user answers the call, then a call is placed to the destination number entered in the above step.