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December 22, 2023

The Ultimate guide for Virtual WhatsApp numbers in India

The Ultimate guide for Virtual WhatsApp numbers in India

Virtual numbers are useful for business websites, social media, WhatsApp and other online platforms where you can use this number as your contact information. 

This tutorial will go through how to set up a virtual number for WhatsApp Business step-by-step.

First things first, let us understand,

What is a WhatsApp virtual number for businesses?

Virtual numbers are commonly used for a variety of things, especially by Indian businesses. Without actually having offices or phone connections there, businesses can utilise virtual numbers to build a local presence in other regions or nations. This enables companies to increase their reach and offer clients in various areas a practical method of communication.

Service providers like Alohaa, handle call routing and forwarding, also offer virtual numbers. To improve call management and customer experience, Alohaa also provides extra services including call recording, voicemail, IVR (Interactive Voice Response) systems, and analytics.

Why do businesses need a virtual number for WhatsApp?

  • Alohaa’s virtual numbers provide calling services in India
  • You may choose between various numbers to suit your needs while keeping your personal and professional lives apart.
  • A new number will be added to your business WhatsApp account that you may use to contact clients and vendors.
  • You can use the same number simultaneously on numerous devices, so you won't have to worry if your phone malfunctions or is stolen about losing it.
  • Your business communications may be more secure because it appears that you are using a different phone number.
  • A virtual number can be used on any internet-connected device.
  • You don't have to use the same employee to answer every call because you can designate multiple employees to one number.

What are the benefits of using WhatsApp virtual numbers for businesses?

Virtual numbers for WhatsApp marketing

To make it easier to communicate with potential customers, WhatsApp marketing campaigns might make use of virtual numbers. Here's how using virtual numbers for WhatsApp marketing works:

  1. Virtual numbers for WhatsApp verification: A virtual number can be used to activate and verify a WhatsApp Business account. Virtual numbers for WhatsApp verification. For access to business capabilities and to ensure compliance with WhatsApp's terms of service, this is required.

  1. Bulk messaging: After setting up your WhatsApp Business account, you can send bulk messages to your intended audience via a virtual number. The process of sending messages to several recipients can be automated and streamlined with the help of software solutions or API integrations from virtual number providers.

  1. Personalised message: By allocating unique virtual numbers to various campaigns or consumer categories, you can use virtual numbers to engage in personalised messaging. This enables you to monitor the effectiveness of each campaign and adjust your messaging as necessary.

  1. Call-to-action (CTA) tracking: You can monitor the success of your WhatsApp marketing initiatives by designating particular virtual numbers to certain marketing channels or campaigns. To determine the effectiveness of each channel, you may, for instance, establish various virtual numbers for social media, email marketing, or website advertising and track the calls or messages that arrive.

  1. Forwarding and routing: With virtual numbers, you can route incoming WhatsApp messages to members of your team or customer service agents. This guarantees quick responses to client concerns and enhances the general customer experience, in addition to improving overall customer experience.

Decreases the chances of being flagged as spam

You can get a real, verified phone number to utilise for business purposes by using a virtual number. You can send WhatsApp broadcasts and automated messages to all of your clients without worrying about being reported as spam or being blocked by WhatsApp if you have a verified number. 

Customers won't be suspicious of a random number slipping into their DMs to offer them promotional materials and discounts, either. 

Keep your personal number, personal

Virtual numbers for WhatsApp do not require your actual individual number. It safeguards your privacy when you engage in two-way interactions with your customers using chat marketing.

Reduces Costs

Virtual phone numbers are more in demand than conventional phone numbers because they are significantly less expensive. 

With Alohaa, a virtual WhatsApp number starts with prices as low as only Rs,1200 per year!

WhatsApp virtual numbers for customer support

 When it comes to offering a prompt customer service experience, a virtual mobile number is a full-fledged answer. It includes all the advantages of cloud telephony, including call monitoring, call recording, interactive voice response (IVR), and a live panel to display a comprehensive summary of your corporate communications. 

Therefore, it is simpler for businesses to control and monitor their complete communication with a hassle-free experience while using a virtual mobile number. Because a virtual mobile number has many numbers mapped behind it, allowing agents to pass calls to the appropriate agents or departments, virtual mobile numbers aid in fast customer service.

WhatsApp virtual numbers for sales 

  1. Direct communication: Using Alohaa’s virtual numbers for WhatsApp, sales teams may speak with prospective clients immediately. Customers can discuss product features, request information, and ask questions using this handy and well-known method.
  1. Instant response: Because WhatsApp enables real-time communication, sales staff may respond to consumer inquiries right away. The possibility of closing transactions can be increased and client satisfaction can be improved by this rapid turnaround time.
  1. Personalised engagement: Sales teams can personalise their interactions with clients by using virtual numbers. Customers can be addressed by name, previous talks can be referred to, and specific product recommendations can be made. This tailored strategy increases the chances of successful sales conversions by fostering rapport and trust.
  1. Media sharing: WhatsApp offers sharing rich media in a number of different media types, including text, photos, videos, and documents. Virtual numbers can be used by salespeople to distribute product catalogues, demonstration videos, or high-quality photographs of their products. Visual material may successfully highlight features, demonstrate products, and pique customers' curiosity.
  1. Sales promotions and offers:  Promotional messages, special offers, and discounts can be sent to prospective clients directly by sales teams via virtual phones. Businesses can use WhatsApp's messaging features to evoke a sense of urgency and persuade clients to take advantage of limited-time offers, which will eventually increase sales.
  1. Lead generation: You can use virtual numbers to collect leads and questions from prospective clients. Businesses can urge customers to get in touch, express interest, or request more information by promoting the virtual number in marketing campaigns, websites, or social media. The sales team can then follow up with these leads to develop relationships and close deals.

Overall, WhatsApp virtual numbers provide a convenient and effective means of engaging with potential customers, offering personalized support, and driving sales conversions through timely communication and targeted messaging.

All you have to do to start using your Whatsapp virtual number is:

> Visit alohaa.ai 

> Install the WhatsApp Business application and sign up for an account.

> Type the desired virtual number in the field. When prompted by the app, call WhatsApp to acquire the verification code.  

> When you enter the verification code, you are finished.

> Your virtual WhatsApp number has now been set up and is available to use. 

How to get a virtual number for WhatsApp?

  1. Choose a virtual number provider: Select a reliable virtual number provider such as Alohaa that offers WhatsApp integration and supports WhatsApp Business API or WhatsApp Business Solution to enable business-related communication. Make sure that the virtual number provider you choose is reliable and has a good reputation. Read the terms and conditions carefully before purchasing a virtual number. If you wish to try Alohaa, book your free 15-minute demo now!
  1. Register and verify your business: Create a WhatsApp Business account by registering your business with WhatsApp. You will need to provide the necessary details such as your business name, description, and contact information. If you already have Alohaa’s virtual number you can register your business on WhatsApp now!
  1. Obtain a virtual number: Once your company is registered, make sure the virtual number can receive messages and is compatible with WhatsApp, such as Alohaa's virtual numbers, which let you create WhatsApp accounts for your company.
  1. Check the virtual number: WhatsApp demands number verification to guarantee account legitimacy. Observe the verification instructions that the virtual number supplier provides. Typically, it entails dialling a virtual number, getting a verification code, and using that code to complete the verification procedure.
  1. Set up WhatsApp Business API: You must configure the API integration if you plan to use WhatsApp Business API. This involves setting up the API with your virtual phone number, company information, and other requirements. This stage can require technical know-how or help from the virtual number supplier.
  1. Customize your business profile: Once your virtual number has been activated and verified, customise your WhatsApp Business profile. To establish a professional appearance, including your company's logo, description, website link, and other relevant details.

Use a virtual number for WhatsApp but keep in mind to abide by the terms of service, rules, and privacy policies of WhatsApp. It's crucial to keep communications professional, protect client privacy, and abstain from spamming or sending unwelcome messages.

FAQ’s 

Can I use WhatsApp Business with a virtual number?

Yes, you can use WhatsApp Business with a virtual number. You can get one from Alohaa and set it up within 15 minutes!

Are virtual phone numbers legal to use for WhatsApp business?

Yes, virtual phone numbers are legal to use for WhatsApp business.

How many virtual numbers can my business get from Alohaa?

You can get a minimum of 1 virtual number and scale to as many virtual numbers as your company requires. Book your free demo to understand more.